Privacy Policy
Last updated: September 27, 2026
This Privacy Policy explains how AA Singularity FZE, a company registered in the Sharjah Research Technology and Innovation Park (SRTIP), Sharjah, United Arab Emirates, operating The Yes Letter ("we", "us", "our"), collects, uses and protects your personal information when you visit this website or purchase our digital products (the "Products").
1. Information we collect
Contact information you provide, such as your name and email address, when you make a purchase or sign up for updates.
Information you choose to share in questionnaires connected to a Product (for example, general academic information used to prepare a personalized plan). We ask only for what the Product needs.
Payment information, processed securely by our payment provider (Stripe). We do not store your full card details.
Usage data, such as pages visited and general device and browser information, collected automatically through cookies and similar technologies.
2. How we use your information
To deliver the Products you purchase and send order confirmations and access emails.
To provide customer support and process refunds.
To send marketing emails about our Products, if you have opted in. You can unsubscribe at any time using the link in any email.
To improve our website and measure the performance of our advertising.
We do not sell your personal information.
3. Cookies and advertising
We use cookies and similar technologies to operate the website and to measure our marketing, including advertising on platforms such as Meta (Facebook and Instagram). These tools may record events such as page views and purchases. You can disable cookies in your browser settings or adjust your ad preferences on those platforms.
4. Third-party services
TinyPages — website hosting, checkout and email delivery
Stripe — payment processing
Advertising platforms (such as Meta) — ad measurement
AI and automation providers — used only to generate personalized Product deliverables from the information you submit
These providers receive only the information needed to perform their service.
5. Children's privacy
Our Products are sold to and intended for adults — parents and guardians of high school students. Any information about a student is provided by the purchasing adult. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
6. Data retention
We keep personal information for as long as needed to provide the Products and meet accounting and legal obligations, then delete or anonymize it.
7. Your rights
Depending on where you live (including under U.S. state privacy laws such as the California Consumer Privacy Act, or the GDPR), you may have the right to access, correct or delete your personal information, and to opt out of marketing. To exercise these rights, reply to any email from us or to your order confirmation.
8. Data security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.
9. International users
We are based in the United Arab Emirates, and your information may be processed by service providers in other countries, including the United States. By using this website, you consent to this transfer.
10. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.
11. Contact
For any privacy question, reply to your order confirmation email or to any email you have received from us.